Contact

Effective date: 2026-02-13Last reviewed: 2026-02-13

Seller Academy Support

Contact us

Reach the Seller Academy team for onboarding, access review, hardware guidance, or operational troubleshooting.

General support

For onboarding, account status, or process questions.

support@kulturcart.de

Access issues

If login fails, include username and a short issue summary.

Report access issue

Launch planning

For launch timeline and setup planning requests.

Request launch planning

Before you contact

• Check Start Here for role-based onboarding steps.
• Check FAQ for quick answers on access, POS, and operations.
• Use Access page if your account is pending review.

Start HereOpen FAQOpen Access